What was Southwest Airlines thinking?! I always felt so bad for people who couldn't go on roller coasters because the metal bar in front didnt cover them exactly the way that it should. But an airplane? When he fits perfectly fine in the seat? That is not okay. Especially someone like Kevin Smith, who is a world famous actor/director/comedian. You know that if you do something to him, like, oh I dont know, make him get off the plane, people are going to hear about it. He's a celebrity, and not morbidly obese, so why? What was the Southwest PR people thinking? Removing anyone from the plane is just bad news bears, it'll ruin the profits! If I was on the heftier side I wouldnt even try going to Southwest just in case of the chance they'd make me get off. The PR really needs to do some damage control
Sure, they apologized to Kevin Smith, but is that really enough? I feel like there needs to be much more recompense, not only for Kevin Smith, but for all Southwest flyers. If I was a frequent buyer of southwest, I'd feel hurt- much like Kevin Smith did.
Way to go, Southwest. Hating on heavier people is not the way to go.
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I completely agree with what you are saying. Southwest apologizing definitely is not enough. I honestly don't know what they can do now, since they already ruined there name. I asked myself the same question, what was Southwest thinking!? Obviously, the public will hear about things happening to celebrities so why would they even go there? I think they have a lot to do to regain a positive image, not only with Kevin Smith but will all Southwest Airlines flyers.
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